Whaller provides transport operators with a sovereign, modular platform for centralising critical communications and preparing for compliance with NIS2, GDPR and the French LOM law.
Background & Key Figures
Operators must ensure that passenger information is reliable, coordinate among multiple organisations, and maintain critical operations even in the event of an incident.
Attacks targeting operators of essential services between 2021 and 2023.
2026 Cyber Threat Overview — ANSSI
Urban transit systems are integrated into an intermodal plan involving multiple operators.
The Union of Public and Rail Transport (UTPF)
Users' top priority: reliable real-time information.
According to several satisfaction surveys
Transport operators must comply with a three-part regulatory framework.
Resource - Transport & Mobility
Transport operators are now subject to NIS2. Whaller offers a sovereign platform to secure your operational exchanges while maintaining the smooth flow of operations.
Why Whaller
SecNumCloud 3.2, a qualified sovereign collaborative platform hosted in France and designed for sensitive communications.
Create secure spaces between operating centers, departments, subsidiaries, and partners.
Maintain communication between teams in the event of a cyberattack, infrastructure outage, accident, or security incident.
Secure messaging, videoconferencing, document management, co-authoring, forms, calendars, and mobile apps.
key features
Integrated, ready-to-use tools designed for your needs and hosted in France.
Real-time communication between operations centers, drivers, and field agents in a secure and sovereign environment.
👉 Learn more
Instant, multi-channel alerts to manage traffic incidents, disruptions, and crisis situations.
👉 Learn moreTechnical documentation, safety procedures, and operational reports in a centralised and secure document repository.
👉 Learn moreIncident reports, route reports, and field feedback with automated workflows and full traceability.
👉 Learn moreSynchronised planning of shifts, rotations, and maintenance among all stakeholders in the operational chain.
👉 Learn moreDirectory of employees, subcontractors, and partners, including management of authorisations and access by operational area.
👉 Learn moreUse cases
| Use cases | Objectives | Enabled Features |
|---|---|---|
| Passenger Announcements | Keep users informed in real time through public portals or channels during service disruptions. | Public spheres, notifications, targeted communication. |
| Coordination Between Headquarters and the Field | Share real-time operational information among operations, maintenance, and safety. | Dedicated spaces, internal messaging, video conferencing, documents, alerts. |
| Transport Crisis Response Team | Manage accidents, breakdowns, cyberattacks, or security incidents in a secure environment. | Crisis response team, dedicated spaces, real-time coordination. |
| Inter-operator Communication | Share traffic information and coordinate operations among subsidiaries, operators, and AOMs. | Inter-organisational spaces, roles, governance. |
| Onboarding and Knowledge Sharing | Facilitate the onboarding of new employees and disseminate internal procedures and training. | Dedicated areas, industry-specific documents, feedback. |
What Whaller Offers You
Hosting in France, with no exposure to the Cloud Act.
Encryption, MFA, logging, and SecNumCloud 3.2 for critical information.
Direct communication with passengers through public Spheres or controlled portals.
SSO to integrate with existing environments.
Areas by line, subsidiary, or operating center to streamline communication.
PCA, availability, traceability, and restricted access.
Our Commitment
Compliance with the NIS2 , GDPR, and LOM frameworks in a sovereign environment.
Data hosted in France and controlled governance of critical data exchanges.
Coordination among operations centers, field teams, subsidiaries, and partners in siloed environments.
Communication continuity in the event of a major incident, thanks to crisis response teams that can be activated.
Key Figures
users
organisations
Customers
SecNumCloud 3.2 SaaS
Whaller combines seamless collaboration, digital sovereignty, and top-tier cybersecurity for the most demanding organisations.
Our Customers
Leading organisations have chosen Whaller to secure and organise their collaboration.
